Home Forums General: Payment, housekeeping, etc Payment methods – the good, the bad, the ugly

This topic contains 13 replies, has 7 voices, and was last updated by  sidnie.jackson1 5 days ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #45898

    Eyong
    Keymaster

    We currently do not accept credit and debit cards on the website. We have however provided several alternative payment methods to send payment online. We understand that this is an inconvenience. We want to briefly open the discussion so that we can also learn from you what works best and how to facilitate payment. Please feel free to share your thoughts.

    Payment alternatives can be found here: https://transmawfoods.com/2017/04/28/check-money-orders/

    Eyong N
    Senior Customer Service Representative

    #45984

    Eyong
    Keymaster

    We understand it is a hassle to send money orders. To alleviate this, we have come up with alternatives that allow for funds to be transferred online:

    • Zelle
    • Bank of America Transfer (through app or website)
    • Money Transfer Agency
    • Bill Pay through your bank

    We have put together a cheat sheet to help you select the payment method that works best for you. Click on the image below to answer some Yes/No questions until you get the best payment method.

    Payment Flowchart

    See more information at https://transmawfoods.com/2017/04/28/check-money-orders/

    Eyong

    #57241

    B Robinson
    Participant

    If you select bill pay what’s the information I need to send the money that way? Is the company just transmawfoods or do you go by a different name when sending money thru bill pay?

    #57421

    Eyong
    Keymaster

    Hello,
    For bill pay our company name is “Transmaw Food Services”
    You will issue the payment to our address
    4900 Bayberry Ct
    Upper Marlboro, MD 20772

    Thanks.

    #58036

    evantaek
    Participant

    Hello !
    what would be the information if you are sending money through moneygram and how would you know if the money is there ?

    #59897

    nbryant811
    Participant

    I paid for 5 bottles of the syrup on the site which came up to about $104 but since you guys can’t accept credit cards and I ended up paying on the provided sites but I paid more than $104. Will I get any money that exceeded over $104 back?

    #59929

    Eyong
    Keymaster

    Hello @nbryant811,

    The affiliate websites are independent from us and they set their prices. For large orders I will recommend sending us your payment through Zelle or bank deposit to save money and get fast delivery of your items.

    Eyong

    #71221

    ashawna190
    Participant

    Can I just use my Visa card to pay it off instead of Money orders or Money transactions?

    #71673

    Eyong
    Keymaster

    Hello @ashawna190,

    Unfortunately we can’t accept credit and debit cards at this time. However we have put together many options to facilitate sending your payment online including the use of Zelle. The link in the posts above show the available options. Rest assured that once your payment is made you will receive your order within 4 business days

    #93395

    Jourdin Christine
    Participant

    I can send through Western Union but who do I send it too? I would need to give the tracking number in order for them to receive the money.

    #93444

    Eyong
    Keymaster

    Hello @facebook-jourdinchristine,

    When using a money transfer service the name will be “Transmaw Food Services”, and you will be depositing the money in our account directly. You can use our Bank of America account with details listed at the bottom of this page: https://transmawfoods.com/2017/04/28/check-money-orders/

    Sincerely

    #94718

    sidnie.jackson1
    Participant

    If I sent money through zelle how long does it take for you to receive it, and how will you know that It is me that sent it.

    #94722

    Eyong
    Keymaster

    Hello @sidnie-jackson1

    When you submit your payment, take a screenshot of the payment and email it to us together with your order number. Once we receive we shall process your order which should get to you in about 3 to 4 business days.

    #94724

    sidnie.jackson1
    Participant

    Thank you so much, just sent! Can’t wait to receive the product.

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