I can't place an order. I am blacklisted

We have recently installed AntiSpam software on our website. There are times when the software can accidentally flag you as spam. Please send us an email to info@transmawfoods.com so that we can rectify the situation.

How do I pay with my Card or PayPal?

Unfortunately we are not accepting cards and PayPal at this time. First of all, you have to place an order on our website to get an order number. To make payment you can use one of the alternatives in the link below to send us your payment online.

transmawfoods.com/2017/04/28/check-money-orders/

Why is my order on hold?

Your order is on Hold and can only be shipped out once payment is received. Unfortunately we are not accepting cards at this time but we have compiled a few alternatives through which you can send us payment online. More information about these can be found here:

transmawfoods.com/2017/04/28/check-money-orders/

How do I cancel my order?

There is nothing to do. All unpaid orders will automatically be canceled after a while. Although we are not accepting cards, we have compiled a few alternatives through which you can send us payment online. If you change your mind, you can learn more about these alternatives here:

transmawfoods.com/2017/04/28/check-money-orders/

My Apetamin Leaked. What should I do?

Occasionally your bottles of Apetamin may get to you with a leak. Click here to understand how to deal with the situation and why we say “This Side Up”

Remember the best way for us to help you is to take some pictures of the damage and email to us at info@transmawfoods.com

What is the refund procedure?

According to our return policy you can return any unopened items within 14-days of purchase. To do so, you ship the item to our address below and send us the tracking number. Once we receive it we shall issue the refund.

Transmaw Food Services
4900 Bayberry Ct,
Upper Marlboro, MD 20772

How much is shipping

Shipping cost is by weight

  • $10 for orders containing pills only
  • $10 for orders including 1-2 bottles
  • $15 for 3 bottles and above
  • $200 for wholesale orders
When will I receive my order? Do you do express or overnight?

We only ship via USPS priority shipping. Usually, it takes about 3-4 days for you to get your package.

Wholesale orders are shipped via UPS ground and it can take a week to receive your order

Do you ship to my country

Unfortunately, we do not ship out of the US at this time. We advise you to check with eBay for they ship all around the world

Where do I send my money order to?

Make your money order payable to Transmaw Food Servicesand mail it out to us to the address below.

Transmaw Food Services
4900 Bayberry Ct,
Upper Marlboro, MD 20772

Also write your order numberon the front of the money order.

Damaged on arrival. What do I do?

Sorry to hear that your order got to you damaged. Please take some pictures of the damaged package and send to us at info@transmawfoods.com. Once we receive the pictures we shall review them and take appropriate action

My Apetamin arrived expired. What do I do?

The format for the expiration date on our product is Month, year (Month, –) and by such, March 18 simply means March 2018 and our product is safe for consumption. If past the date, please contact us directly via email info@transmawfoods.com. ┬áproviding photos of your product clearly showing the date